A useful starting point
Find the right service before requesting a quote
Match the service to the symptom
Overflowing gutters, a drip at one joint, and a loose downspout are different problems. Describe where the water appears and whether it happens during every rain or only occasionally. That gives Chris a useful starting point without asking you to diagnose the cause yourself.
Look at the whole route
Gutters and downspouts work together. A new gutter section alone may not answer a problem farther along the drainage path. Ask how the proposed work addresses the place where you first noticed water, and whether cleaning or a targeted repair should happen before replacement.
Bring your priorities to the estimate
Let Chris know whether your main concern is an active leak, upkeep, appearance, or planning a replacement. You can discuss installation, guards, cleaning, and repairs in one conversation. A written estimate should make the proposed scope clear before you decide.
When a downspout enters the ground
MSD provides a Downspout Disconnection Program for eligible drainage connections. If your downspout enters a buried pipe, ask about the connection before altering it. Confirm eligibility and the appropriate approach directly with MSD; a gutter estimate does not establish what the buried pipe serves.
Will new gutters fix standing water in my yard?
Not necessarily. Gutters collect roof water; grading, underground pipes and public drains can involve separate work. Explain where the water starts and ends so the estimate does not promise to solve a different drainage problem.
Local resources for your project
Use these official resources to check details relevant to your property.